Software Selection and Implementation

Over the past few years, a number of utilities have implemented various software applications to assist with their vegetation management planning, execution and reporting. Due to the value that these software applications can bring, many other utilities are currently considering similar projects.

Experience has shown that often the key to successful software implementation projects include engagement from all stakeholders within the utility to ensure that critical business, IT, and security requirements are thoroughly documented. Without the necessary forethought and analysis, utilities may select a vendor that is unable to meet their needs.

Once a project is started, vegetation departments frequently find that they lack the appropriate level of support from internal technology departments, don’t possess experience implementing computer technologies or simply don’t have the time to dedicate to these efforts. Also, quite often, software vendors do not have the depth of vegetation domain experience or expertise to deal with significant internal business process change that inevitability occurs as a result of these projects.

As those who have been involved in software implementations will attest, in order to successfully navigate the inherent complexities these projects bring, having proper internal and vendor support is critically important.

Change management is also a critical component to the successful implementation of software solutions, which is often time overlooked.

ECI has assembled a team of experts with unique domain knowledge to better ensure our clients choose the right software, and then experience a successful implementation satisfying all stakeholders, transforming your vegetation management program.